This Privacy Policy explains how Meifel Consulting (“the Company”, “We”, “Us”, “Our”) collects, uses, and protects your personal data when you use the Ekklesia Church Management Platform (“the Service”). It also explains your rights under the Kenya Data Protection Act, 2019 and other applicable laws.

By using our Service, you agree to the practices described in this policy.

1. Interpretation and Definitions

Account: A unique account created for you to access our Service.

Company: Meifel Consulting, Ndwaru69 Naivasha Road, Kenya.

Personal Data: Information relating to an identified or identifiable person.

Service: The Ekklesia Church Management Platform, including our website and mobile application.

You: The individual using the Service, or the legal entity they represent.

2. Data We Collect

We may collect the following types of personal data:

• Contact details: Name, email, phone number, postal address.
• Account details: Username, password.
• Usage data: IP address, browser type, pages visited, device details.
• Media (optional, with your consent): Photos or files uploaded through the platform.
• Cookies and similar technologies.

3. How We Use Your Data

We use your data to:

• Provide, maintain, and improve our Service.
• Manage your account and authenticate users.
• Communicate with you (emails, calls, SMS, push notifications).
• Respond to your requests and support needs.
• Provide updates, offers, and relevant information (with your consent).
• Ensure compliance with legal and financial obligations.

4. Legal Basis for Processing (Kenya & International)

We process your data based on:

• Your consent.
• Contractual necessity (e.g., providing the service you signed up for).
• Legal obligations (e.g., record keeping, regulatory compliance).
• Legitimate interests (e.g., improving our platform, preventing fraud).

5. Retention of Data

We retain your account data as long as you maintain an account.

If you close your account, we keep limited data for up to 12 months for legal, audit, and backup purposes.

Usage data is kept for no longer than 6 months unless required for security or legal reasons.

6. Your Rights

Under the Kenya Data Protection Act (2019) and international best practices, you have the right to:

• Access your personal data.
• Correct or update your information.
• Delete your data (“right to be forgotten”).
• Object to processing for direct marketing or other purposes.
• Data portability – request a copy of your data in a machine-readable format.
• Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, contact us at privacy@ekklesiachurchmanagement.com.

7. Sharing of Data

We may share your data with:

• Service providers (e.g., hosting, analytics, payment processors).
• Business partners for features or promotions (with your consent).
• Legal authorities when required by law.
• In case of merger/transfer, data may be transferred with adequate safeguards.

8. International Transfers

If your data is transferred outside Kenya, we ensure adequate protection measures are in place, consistent with the Kenya Data Protection Act and applicable international standards.

9. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect their data.

In Kenya, parental consent is required for processing children’s data.

If you believe a child has provided us data, please contact us and we will delete it.

10. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Cookies and Tracking

We use cookies and similar technologies to improve your experience.

• Necessary cookies – required for site functionality.
• Preference cookies – remember your settings.
• Analytics cookies – help us improve the service.

You can manage cookie preferences through your browser settings or our cookie banner.

12. Changes to this Policy

We may update this Privacy Policy from time to time. If we make major changes, we will notify you by email and/or a prominent notice on our website.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

📧 privacy@ekklesiachurchmanagement.com

📍 Meifel Consulting, Ndwaru69 Naivasha Road, Nairobi, Kenya

📞 +254 113 510 073